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Shipping and Delivery

We will ship within 7 days of your order.

For orders totaling 5,500 yen or more, we will cover the shipping cost.
For orders under 5,500 yen, a shipping fee of 770 yen will be charged.
*For Hokkaido and Okinawa, the shipping fee is 1,650 yen.

We apologize, but we are not currently set up for international shipping.

Payment method

Credit card payments, Shopify Payments, Apple Pay, Google Pay, PayPal, Amazon Pay, and bank transfers are accepted.

VISA, Mastercard, American Express, and JCB are accepted.

Please make sure to confirm your payment method when placing an order, as it cannot be changed after the order is completed.

Cancellations/Returns

Changes and cancellations after purchase are possible before shipping.
Please note that we cannot accept changes or cancellations once the order has entered the shipping status.

Within 7 days of product arrival. *Unused items only.

For returns due to customer convenience, the shipping fees will be borne by the customer. In the case of defective products, we will cover the costs.

About EL ZION

Since 1988, we have been planning, manufacturing, and selling fashion accessories, operating on a B2B model within Japan. We also undertake OEM projects.
For more details, please see below.
ABOUT US

Our company primarily plans, manufactures, and sells products, and does not operate physical stores.

The products we handle are those that we, as the manufacturer, plan, produce, and sell in collaboration with various brands.
We also import and wholesale products from overseas as a master distributor for Japan.

Regarding the product

Leather products are very delicate. Please read the following carefully to ensure long-lasting use.
・As leather products are natural materials, we hope you will appreciate the natural texture, including tiger stripes, blood vessels, scratches, and variations in color.
・Please be aware that when using the product, sweat and friction may cause the color to transfer to clothing.
・If the product gets wet from rain or other sources, quickly wipe it dry and let it air dry in the shade, as it may stain.
・When storing, avoid high-humidity areas. We also recommend occasionally airing it out in a well-ventilated, shaded area to prevent mold growth.

You can open the buckle and cut the belt to adjust it.

A monitor battery has been installed. If the battery runs out, please have it replaced at a nearby electronics retailer or watch shop.

We will send this frozen. Please place it in the freezer immediately after receipt.

Beans and grounds are roasted and shipped directly from our roastery around the time your order is placed.
Drip and coffee bags are delivered with best-by dates managed according to department store standards.

Regarding other matters

Please see the following page:
Here

Please contact us via the inquiry page.
Click here