Privacy Policy

EL ZION Inc. (hereinafter referred to as "the Company") handles customer personal information appropriately in its online store "The EL ZION Store" (elzion.jp) as follows. As a PrivacyMark certified operator, the Company regards the protection of personal information as a key management issue.

1. Name of Business Operator and Personal Information Protection Administrator (Contact Point)

2. Purposes of Use of Personal Information

(1) Information Acquired at the Time of Member Registration and Purchase

• For member registration on this online store
• For order confirmation, inquiry, payment, and product shipping
• For responding to inquiries
• For carrying out other operations related to the above
• For providing information about the Company's products, etc., via email (email newsletters), postal mail, phone, etc.

Credit card information such as credit card number and expiration date entered by you will be sent directly to the card company via the payment gateway system (Shopify Payments, etc.) and managed securely between the credit card company and the payment gateway company. The Company does not retain your credit card information.

(2) Information Acquired at the Time of Inquiry

• For responding to inquiries

(3) Information Acquired at the Time of Email Address Registration (Coupon Issuance, Email Newsletter)

• For informing members about new products, new services, etc.
• For issuing and distributing coupons
• For announcing benefits such as birthday month coupons

3. Voluntariness of Personal Information Provision

We request your personal information via our input forms. While input is optional, if you do not provide it, there may be difficulties in communication or transaction procedures.

4. Provision to Third Parties

The Company will not provide your personal information to third parties without your consent, except in the following cases:

• When required by law
• When necessary to protect a person's life, body, or property, and it is difficult to obtain the individual's consent
• When particularly necessary for improving public health or promoting the sound upbringing of children, and it is difficult to obtain the individual's consent
• When it is necessary to cooperate with a national agency, local government, or a party entrusted by them in executing affairs prescribed by law

5. Entrustment of Personal Information Handling

The Company may outsource a part of its operations to external parties to the extent necessary to achieve the purposes of use. Appropriate supervision regarding personal information protection will be exercised over the entrusted parties through contracts, etc. The main outsourced operations include payment processing, order reception and shipping, delivery, and system operation.

This online store operates on "Shopify," an e-commerce platform provided by Shopify Inc. Accordingly, Shopify Inc. and its affiliated companies may handle personal information. For details, please refer to Shopify's Privacy Policy.

6. Procedures for Requesting Disclosure, etc., of Retained Personal Data

If you or your representative request notification of purpose of use, disclosure, correction/addition/deletion, suspension of use/erasure, or suspension of provision to third parties (hereinafter referred to as "disclosure, etc.") regarding personal data or records of third-party provision held by the Company, we will respond within a reasonable scope.

When requesting disclosure, etc., please use the Company's designated form (Disclosure Request Form). The form will be sent to the requester if you contact the following inquiry desk.

Please attach a copy of an identity verification document (driver's license (with domicile erased), health insurance card, pension book, or passport) to the Disclosure Request Form to confirm your identity. In the case of a request by a representative, separate documents proving the right of representation will be required.

No fees are charged for requests for disclosure of personal information and requests for notification of purpose of use of personal information.

7. Use of Cookies, etc.

(1) What are Cookies?

Cookies are small text data sent from a web server to the user's browser and temporarily stored as a file on the user's disk. Cookies allow the web server to record which pages the user has visited, etc. Cookies can identify the computer in use but do not directly identify the individual user.

(2) Purpose of Using Cookies

The Company uses cookies for the following purposes:

• To provide basic site functions such as shopping cart functionality and maintaining login status
• To provide services tailored to each user and improve convenience
• To analyze and statistically process site usage (e.g., measuring the number of visitors) and improve services
• For ad distribution and ad effectiveness measurement

(3) Cookie Use by Third Parties

The Company uses the following third-party services for site usage analysis and ad distribution. These services may use their own cookies.

• Shopify (platform functions, analytics)
• Google Analytics (access analysis)
• Ad distribution platforms such as Meta (Facebook)/Google

(4) Disabling Cookies

Cookies can be deleted or rejected by the user's choice. Please refer to your browser's help for setting methods. However, refusing or deleting cookies may prevent some functions of this site from being used.

8. Security Control Measures

The Company maintains your personal information accurately and up-to-date, and implements organizational, personnel, physical, and technical security control measures to protect it from unauthorized access, loss, alteration, leakage, etc.

9. Revision of this Policy

The Company may revise this Privacy Policy in response to changes in laws and regulations or business content. The revised content will be published on this page.