Description based on Specified Commercial Transactions Law
- 【Seller】
- ELZION Inc.
- 【Chief Operating Officer】
- Katsumi Isobe, Representative Director
- 【Location】
- Vesta Building 3F, 1-5-8 Azabu-Juban, Minato-ku, Tokyo 106-0045
- 【Phone Number】
- 03-5474-8871
Hours: 9:00 AM - 5:00 PM (excluding Saturdays, Sundays, and public holidays) - 【Email Address】
- info@elzion.co.jp
- 【Business Days / Holidays】
- Business Days: Weekdays (Monday - Friday)
Holidays: Saturdays, Sundays, public holidays, New Year holidays, summer holidays
*Shipping schedules may differ from normal during long holiday periods. - 【Sales Price】
- Prices listed on each product page (tax included).
- 【Additional Fees (Excluding Product Price)】
-
・Shipping Fee: Flat rate nationwide. However, free shipping for purchases of 5,500 yen (tax included) or more.
・For bank transfers, the transfer fee is borne by the customer.
・For PayPal, PayPal's prescribed processing fees may apply. - 【Payment Methods】
-
・Credit Card (Visa / Mastercard / American Express / JCB)
・Apple Pay
・Google Pay
・Shop Pay
・PayPal
・Bank Transfer - 【Payment Due Date】
-
■Credit Cards, Various Wallet Payments (Apple Pay / Google Pay / Shop Pay), PayPal
Payment will be processed at the time your order is confirmed.
■Bank Transfer
Please transfer the payment to the following account within 10 days of placing your order. If payment is not confirmed by the due date, your order will be automatically cancelled.
Bank: Resona Bank, Azabu Branch
Savings Account No.: 1310867
Account Holder: ELZION Inc. (K.K. ELZION) - 【Product Delivery Time】
-
■Credit Cards, Various Wallet Payments, PayPal
Ships within 5 business days after order confirmation.
■Bank Transfer
Ships within 5 business days after payment confirmation.
*Shipping may take longer depending on stock availability. We will notify you separately in such cases.
*Shipping operations will be suspended on Saturdays, Sundays, public holidays, and during long holiday periods. - 【Sales Quantity】
- Please refer to each product page.
- 【Returns and Exchanges (Return Policy)】
-
■In case of defective products or incorrect shipments
Please contact us by email or phone within 7 days of product arrival. We will accept returns/exchanges at our expense. Shipping and refund fees will be borne by us.
■Returns due to customer convenience
Due to the nature of the products, returns or exchanges due to customer convenience are generally not accepted.
However, we may consider individual consultations only if the product is unused and you contact us within 7 days of product arrival. In such cases, the return shipping fee and transfer fees will be borne by the customer.
■Products that cannot be returned
・Products that have been used by the customer
・Products that have been damaged or soiled due to customer's responsibility
・Products for which 8 or more days have passed since arrival
・Food, cosmetics, and other products that are difficult to return for hygiene reasons - 【Disclaimer Regarding Expression and Products】
- The effects and evaluations displayed for this product vary from person to person, and we do not guarantee the effectiveness.
